Privacy Policy

Last updated on August 12, 2025

1. Responsible entity

ValueQuest GmbH
ValueQuest GmbH, Seestrasse 353, 8038 Zurich, Switzerland
Email: info@valuequest.ch
Web: https://www.valuequest.ch/

2. Principle

The protection and security of your personal data is our top priority. We process personal data exclusively in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the European General Data Protection Regulation (GDPR).

3. Scope

This privacy policy applies to the use of our web applications at https://exchange.valuequest.ch/ and other applications operated by us for registered business customers.

4. Collection and processing of personal data

We only process personal data that is necessary for the operation of the application, the fulfillment of the contract, or legal obligations. This includes in particular:

Master data (last name, first name, company)
Contact details (email address, telephone number)
Access data (user name, password in encrypted form)
Usage data (login times, functions accessed)
Transferred files and their metadata
Technical log data (IP address, browser type, operating system, date/time of access)

5. Purposes of processing

Your personal data will be processed exclusively for the following purposes:

Provision, management, and security of user access
Performance and processing of contractual services
Communication with you within the scope of the business relationship
Ensuring operational security and troubleshooting
Fulfillment of legal obligations

6. Hosting and data location

Our applications are hosted by hosttech GmbH, 8805 Richterswil, Switzerland. Hosttech's data centers are located in Switzerland, are ISO 27001 certified, and meet high security standards (physical access controls, 24/7 monitoring, redundant power and network connections, fire protection systems).
Further information about hosttech can be found at: https://www.hosttech.ch/datenschutz

7. Cookies

Our applications only use cookies that are technically necessary (e.g., for session management and user login). No tracking, analysis, or marketing cookies are used.

8. Data security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or manipulation. Data is transmitted exclusively in encrypted form (TLS/SSL).

9. Storage period

Personal data is only stored for as long as is necessary for the respective purpose or as we are legally obliged to do so. Once the purpose for processing has ceased to exist or the statutory retention periods have expired, the data is deleted or anonymized.

10. Disclosure to third parties

Your data will only be disclosed to third parties if:

This is necessary for the fulfillment of the contract (e.g., support service providers)
We are legally obliged to do so
You have expressly consented to this
Your data will not be passed on for marketing or advertising purposes.

11. Your rights

Under applicable data protection law, you have the right to:

Information about your stored personal data
Correction of incorrect or incomplete data
Deletion of your data, provided that there is no legal obligation to retain it
Restriction of processing
Objection to processing
Release of your data in a transferable format (data portability)
Requests should be sent to the contact address above.

12. Changes to this privacy policy

We may update this privacy policy at any time. The current version published in the application applies.